EXPLORING THE INFLUENCE OF GREEN HR PRACTICES ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND SUSTAINABLE PERFORMANCE

Abstract

This study addresses a research gap by empirically examining the relationship between Green Human Resource Management (GHRM) practices and sustainability performance, and by testing mediation-based hypotheses within the hospitality sector. To address this gap, this study extends the Ability-Motivation-Opportunity (AMO) framework to examine both direct and indirect effects of GHRM practices on sustainability performance. The study specifically investigates the mediating role of Organizational Citizenship Behavior for the Environment (OCBE) in this relationship. The hospitality industry, primarily composed of small and medium-sized hotels, faces significant environmental challenges, including energy conservation, water management, and waste reduction. Broader environmental issues such as greenhouse gas emissions, soil and water pollution, biodiversity loss, and depletion of natural resources further exacerbate these challenges. Using a quantitative approach, data were collected from a random sample of 196 employees across multiple hotel chains, and analysis was conducted using SPSS. Results indicate that GHRM practices have a positive and significant impact on sustainability performance, with OCBE serving as a significant mediator.